⚠ ProxyGuys — 2.9/5 on Trustpilot · still taking payments in 2026

The Best ProxyGuys Alternative
for USA Mobile Proxies

ProxyGuys shut down in December 2022 — and they're still taking payments in 2026 with customers reporting nothing delivered and no support response. If you're looking for a USA 4G/5G mobile proxy that actually works, RelayKit is built to last.

What happened to ProxyGuys?
A timeline of how ProxyGuys went from popular provider to cautionary tale.
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2019 – 2022
ProxyGuys grows as a popular USA mobile proxy seller
ProxyGuys built a customer base on BlackHatWorld and in the proxy community, selling USA 4G/5G mobile proxies across 50+ cities for around $80/month.
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December 1, 2022
MobileHop cuts ProxyGuys off — service shuts down overnight
MobileHop, ProxyGuys' upstream network provider, terminated their relationship and cut off access to the proxy infrastructure. ProxyGuys customers woke up to dead connections, no warning, and no refunds.
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2023
ProxyPanel acquires the ProxyGuys brand and relaunches it
ProxyPanel — a separate company — purchases the ProxyGuys brand and relaunches proxyguys.com using their own infrastructure. The ProxyGuys name lives on, but it's now entirely ProxyPanel's operation. ProxyPanel currently holds a 3.1/5 rating with 64% one-star reviews on Trustpilot.
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2024 – Present
Customers paying through both brands report the same problems
Whether through proxyguys.com or proxypanel.io, the complaints are identical: payments accepted, nothing delivered, support goes silent. Reviews from 2025 and 2026 confirm the pattern is ongoing — not a relic of the 2022 shutdown.

The short version: The original ProxyGuys shut down in 2022. ProxyPanel — a separate company — then bought the ProxyGuys brand and relaunched it on their own infrastructure. Today, proxyguys.com and proxypanel.io are the same operation. The reviews on both tell the same story.

Sources: Trustpilot · proxypanel.io · Trustpilot · proxyguys.com · MobileHop — What Happened
What ProxyGuys customers are saying
Real reviews from Trustpilot. ProxyGuys holds a 2.9/5 rating — with 47% one-star reviews. These aren't from 2022. People are still paying them in 2025 and 2026.
★☆☆☆☆
"i pay 25 & no balance added & i open ticket there are no reply"
Trustpilot · Hasan Hinnawi · Mar 2026
★☆☆☆☆
"SCAMMER!! DON'T EVER USE THEIR SERVICE I SENT THEM 150 USDT EMAILED THOUSAND TIMES BUT GOT NO RESPONDS"
Trustpilot · Nguyen Nga Linh · Sep 2025
★☆☆☆☆
"Paid for it and got NOTHING, no proxy, no order, no order history, NOTHING. SCAM"
Trustpilot · Mike Smith · Nov 2024
Source: trustpilot.com/review/proxyguys.com
ProxyGuys vs RelayKit
FeatureProxyGuys / ProxyPanelRelayKit
Current statusAcquired by ProxyPanel in 2023 — same infrastructure, same complaints, still taking paymentsActive, stable, independent platform
Service reliabilityShut down without notice; current brand widely reported non-functionalReliable, consistent uptime
Customer supportSilent after payment — reported by multiple customersResponsive email support
Trustpilot2.9/5 — 47% one-star (proxyguys.com) · 3.1/5 — 64% one-star (proxypanel.io)No public complaints
Refund track recordNo refunds issued after Dec 2022 shutdownFair refund policy
Pricing transparencyHidden behind account creationPublic, transparent pricing
US cities50+50+
Proxy typesHTTP / SOCKS5HTTP / SOCKS5
BandwidthUnlimited (historical)Unlimited
IP rotationManual onlyManual + auto-rotation
IP whitelistingUnknownBuilt-in CIDR whitelisting
Why customers choose RelayKit
Real USA 4G/5G mobile proxies. Built to be here tomorrow, not just today.
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Real 4G/5G Mobile IPs

Every connection runs through a real cellular modem on T-Mobile, AT&T, or Verizon — not emulated, not shared pools, not datacenter IPs.

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50+ US Cities

Your proxy is locked to a specific US city for the full rental period. No surprise location changes, no random IP rotation without your input.

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Unlimited Bandwidth

Time-based flat pricing. Transfer as much data as you need — no GB caps, no overage charges, no throttling.

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IP Rotation on Demand

Rotate your IP instantly with one click, or configure automatic rotation on a schedule. You stay in control.

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IP Whitelisting

Lock your proxy to your specific IP addresses using CIDR notation. No one else can use your proxy — ever.

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Support You Can Reach

Email support that actually responds. No ticket systems that go dark after payment. If there's a problem, we solve it.

Time to move on from ProxyGuys.

Create a free account and get your first USA mobile proxy running in minutes.
Transparent pricing. No lock-in. Proxies that actually work.

ProxyPanel is the same owner as ProxyGuys — read the full breakdown.

ProxyPanel Alternative →