SETUP GUIDE · VIRTUAL CARDS

Virtual Cards Setup

Complete guide to creating and managing disposable virtual credit cards — requesting access, creating cards, loading funds, and managing your card wallet.

Overview

RelayKit Virtual Credit Cards (VCCs) are disposable VISA cards you can create instantly from your dashboard. Each card gets its own card number, CVV, and expiration date — funded directly from your RelayKit balance.

VCCs are ideal for:

Account isolation — Use a unique card per account to prevent payment fingerprinting.
Subscription management — Dedicate a card to each subscription. Freeze the card to stop charges.
Anonymous purchases — Buy online without linking your personal payment info.
Trial verifications — Sign up for free trials that require a payment method.

Getting Access

VCC access requires approval. When you first visit the Virtual Cards tab in your dashboard, you'll see a request form.

01.Log in and go to the Virtual Cards tab in your dashboard.

02.Fill in your full name and a brief description of how you plan to use virtual cards.

03.Optionally, include your estimated monthly spend.

04.Submit your request. Approval typically takes 1–2 business days.

You'll receive a notification once your request has been reviewed. Once approved, the Virtual Cards tab will unlock full access to create and manage cards.

NOTEIf your request is denied, you'll see the reason provided by the admin. You can reach out to support@relaykit.net for further assistance.

Creating a Card

Once approved, you can create cards instantly from the Virtual Cards tab.

01.Click the Create Card button.

02.Enter a card name (e.g., "Netflix", "Shopping", "Trial Testing") — this is just a label for your reference.

03.Enter the amount to load onto the card (minimum $10).

04.Click Create. The total charge will be the card amount plus a 5% service fee.

# Example pricing

Card amount:   $50.00
Service fee:   $2.50 (5%)
Total charged: $52.50 from balance

Your card is created instantly. You'll see the full card number, CVV, and expiration date right away.

Card Details

Click any card in your list to expand it and view the full details:

Card number — Full 16-digit VISA number
CVV — 3-digit security code
Expiration — Month and year
Cardholder name — Name on the card
Balance — Current available balance
Status — Active or Frozen

Use the Copy Number button to copy just the card number, or Copy All to copy all card details at once for easy pasting.

Loading Funds

You can add more funds to any active card at any time.

01.Expand the card you want to fund.

02.Click the Load button.

03.Enter the amount and confirm. The amount is deducted from your RelayKit balance.

NOTELoading additional funds does not incur the 5% service fee — the fee only applies when creating a new card.

Unloading Funds

If a card has unused balance, you can move it back to your RelayKit account.

01.Expand the card.

02.Click the Unload button.

03.Enter the amount to withdraw. The funds are returned to your RelayKit balance instantly.

Unloading is free — no fees are charged for returning unused funds.

Freezing & Activating Cards

Freezing a card blocks all transactions while keeping the card and its details intact.

Freezing a Card

01.Expand the card and click Freeze.

02.Optionally, choose to transfer the remaining balance back to your RelayKit account when freezing.

A frozen card will decline any charge attempts. The card shows a "Frozen" badge in your list.

Reactivating a Card

To unfreeze a card, expand it and click Activate. The card returns to active status and can accept charges again.

TIPFreezing is a great way to stop recurring charges on a subscription — freeze the card instead of canceling through the merchant.

Transaction History

Each card tracks its own transaction history. Expand a card to see the last 10 transactions, including:

Merchant name — Where the charge was made
Amount — Transaction amount in USD
Type — Credit (refund) or debit (charge)
Status — Completed, pending, or failed
Date — When the transaction occurred

Best Practices

One Card Per Account

Create a separate card for each online account or subscription. This prevents platforms from linking your accounts through shared payment methods.

Load Only What You Need

Load the exact amount you plan to spend. If something goes wrong, your exposure is limited to the card balance. You can always load more later.

Freeze When Done

After completing a purchase or trial, freeze the card. This prevents unexpected charges and keeps your unused balance safe.

Pair With Proxies

For maximum isolation, use a different RelayKit proxy location with each card. This ensures both your IP and payment method are unique per account.

Troubleshooting

Card declined

Check that the card has sufficient balance for the purchase amount.
Make sure the card is not frozen — frozen cards decline all transactions.
Some merchants may not accept prepaid or virtual cards. Try a different merchant.

Card details not showing

Expand the card by clicking on it in your card list.
If details are still missing, try refreshing the page.

Balance doesn't match expected amount

Check the transaction history for any pending or unexpected charges.
Some merchants place temporary authorization holds that may reduce your available balance.

Still need help?

Email support@relaykit.net with your card name and a description of the issue. We'll look into it for you.

NEED MORE?

Email operators@relaykit.net — replies within an hour.